Upon receiving your order, we will require 3-5 working days to process and hand over to the courier. Products labeled 'MADE TO ORDER' will have a production time of at least 10 days, in addition to 3-5 days for processing before dispatching to the courier company.

We gladly accept returns and exchanges

We don't accept cancellations

But please contact us if you have any problems with your order.

Gemstone beads are beautiful and valuable, but they need proper care to stay that way. Here's how to take care of them:

1. Handle gently: Avoid dropping or hitting gemstone beads on hard surfaces to prevent damage.

2. Store properly: Keep them in a clean, dry place away from sunlight and extreme temperatures. Use separate compartments or containers to prevent scratching.

3. Clean with care: Use a soft, lint-free cloth for regular cleaning. For tougher dirt, lightly dampen the cloth with mild soapy water. Avoid harsh chemicals.

4. Avoid chemicals and rough activities: Take off your gemstone bead jewelry before using harsh chemicals or engaging in activities like swimming or sports.

5. Check regularly: Inspect your jewelry for damage or loose parts. Fix any issues promptly to prevent further damage.

6. Get professional help: For delicate jewelry, consider professional cleaning and maintenance to ensure longevity.

By following these tips, your gemstone bead jewelry will stay beautiful and last for years to come. Treat it well, and it'll reward you with enduring elegance.